Refund policy
Return Policy Essentials
- Return Window: Items must be sent back within 14 days of the delivery date.
- Item Condition: Products must be unworn, unwashed, and have all original tags attached.
- Exclusions: Sale items, bodysuits, hats, and jewelry are final sale and cannot be returned.
- Refund Type: Returns are eligible for store credit only.
How to Process a Return
- Start Process: Email our support team with your order number to request a return label.
- Shipping Cost: Return shipping costs are deducted from your final store credit amount.
- Drop Off: Package your items securely and drop them off at the designated carrier.
- Processing Time: Allow up to 5 business days for us to issue your credit once received.
Exchanges & Damages
- Exchanges: Place a new order online using your store credit to swap sizes quickly.
- Damaged Items: Report any damaged or incorrect items within 3 days of delivery.