Shipping policy
Free shipping on orders over $75!
Processing & Delivery Times
- Order Processing: Orders take 1 to 3 business days to pack and ship.
- Holidays: Processing takes longer during sales or holidays.
- Carrier Speeds: Standard shipping takes 3 to 5 business days after leaving the shop.
- Expedited Options: Faster delivery choices are available at checkout.
Shipping Rates & Costs
- Flat Rate: Standard shipping costs a flat fee (e.g., $5.99) for regular orders.
- Free Shipping: Orders over a set amount (e.g., $75) ship for free.
- Live Rates: Actual carrier rates apply for heavy items or special zones.
Tracking & Lost Packages
- Tracking Info: You get a tracking number by email when your label prints.
- Lost Mail: The carrier is responsible once they scan the package.
- Claims: File a claim with the carrier if a package is lost or stolen.
Local Issues & Errors
- Wrong Address: Customers must enter the correct address at checkout.
- Reshipping Fees: You pay extra shipping if the post office returns an order due to a bad address.